Read what our customers have to say
We bought our Toyota Hilux Invincible from Penguin Cars in October. Great service from start to finish. As requested Rob sent me a detailed video walk round of the vehicle, prior to me making the long... Read More
Car in excellent condition and very happy with overall service. My only concern was lack of petrol in car. Had to search the town to find service station to fill up before able to start return journey... Read More
After a long 3 hour + drive i was blown away by how helpful and accommodating Adam was at Penguin Cars and also after test driving my new car that i purchased the customer service was outstanding high... Read More
Great service from start to finish, Rob was very understanding as we asked if we visit again to carry out another road test. Penguins Cars has a friendly atmosphere and I would have no problem in reco... Read More
“ I'd recommend Penguin Cars Limited because they were pleasant to deal with, car was in good condition. ”
“ I found the whole buying experience excellent. It was a distance purchase and the sales person did great and very honest walk around videos. Really great experience and inspired confidence and tru... Read More
“ I'd endorse Penguin Cars Limited because from first contact I was provided with an efficient and courteous service, providing customer satisfaction and confidence. ”
September 27 th 2024 highly recommend penguin cars !! Excellent service , friendly no pushy sales like we’ve had from other car dealers ! Adam was so helpful from initially viewing the car to collec... Read More
Highly recommend penguin car sales , the whole process was so quick and easy and Adam even showed us all we needed to know about the controls of the car to connecting our phones ! Very happy !
Mainly dealt with Adam and briefly met Rob. Excellent service from start to finish. Nothing too much effort. Sent pics/videos before I travelled up. Great stock and quality cars. Not pushy sales and u... Read More
The service was first rate, no pushy selling although they don’t need to with the quality of the cars. Rob was professional throughout taking time to explain everything on the car and making sure we... Read More
Helpful with information about the car. No issues with when I could look at the car or pick it up. Good options and assistance with setting up the warranty etc. Pleased with the car and the purchase e... Read More
What a fantastic service from Penguin cars. Highly recommend the team and both Adam and Rob were on hand to help. Not once did I call and did not get an answer which is rare these days. Super happy wi... Read More
Very professional business, excellent personal attention and an exceptional choice of good quality, well priced vehicles. Delighted with my purchase of Landrover Discovery. Rob was very helpful and kn... Read More
Very polite and professional. Very good quality cars. Rob is a lovely guy. No pressure or hard sell. The cars sell themselves. All issues explained. I bought the first Mercedes I'd been looking for be... Read More
Penguin Cars Limited staff were good because from my very first phone call Rob and all other staff were couldn't have been more helpful and professional. Rob arranged a convenient time for me to view... Read More
My wife and I recently bought a classic Morgan sports car from Penguin. Adam and Rob were great to do business with. Adam spent lots of time with us showing and test driving the car. When I collected... Read More
I was pleased with Penguin Cars Limited and would recommend them because great cars, nice people and super service.
Highly recommend Rob and the team. Not only did they make the buying process seamless and smooth, they also helped secure finance for me. They also went the extra mile in storing the vehicle temporari... Read More
Brilliant service, smooth and a happy customer. Friendly service and perfect communication. Cheers a whole lots.
All round great experience with Penguin Cars, from the initial online chat enquiry I made, through to the attentive service I received from both Adam and Rob. The car was the ideal specification I was... Read More
Rob was very helpful from start to finish. Car as exactly as described and we are very happy with our purchase.
Having purchased quite a few cars in recent years and received varying degrees of service, it was a delight to deal with Adam and Rob at Penguin Cars. The service they gave us was exemplary.
Penguin Cars Limited were great because they kept me informed all the way they are a very professional company and i would highly recommend them to all my friends family and business contacts .thank y... Read More
I'd definitely recommend Penguin Cars Limited to friends and family because the service we received was exemplary.
“ The staff at Penguin Cars Limited were good because there was no, “hard sales” pitch and the sales chap was very informed about his subject and was also reasonable and accommodating in the neg... Read More
Adam and Rob were exceptional in dealing with me, bought my AUDI Q7 from them, after having a bad taste with a different dealership, they took their time and made sure I was happy, so far so good, the... Read More
Approachable helpful quality cars a good experience and no problem when you ask a question after purchasing the vehicle.
The staff at Penguin Cars Limited were good because friendly, not pushy and knowledgeable.
From the initial phone call with Rob to finally picking up the car. Everything has been perfect. Rob was great and walking me through the car and giving me chance to test drive and purchase the car. N... Read More
Friendly, helpful and efficient. They were supportive throughout the full buying experience. Then the car is exactly as described. I'm very happy with it.
Fantastic Service When I discovered a car I liked on auto trader I had a look at the google reviews and was shocked the lowest review these guys had was a four star. Now having successfully done busin... Read More
I cannot recommend Rob and Adam enough. I travelled down from Scotland to collect a C class cabriolet. I was very early and the car wasn’t quite ready, my fault, but they pulled out all the stops to... Read More
I was very impressed with the service I received at Penguin Cars. The quality of all their cars was excellent and the BMWX6 that I purchased was shown in exceptionally good condition and had a very hi... Read More
Yesterday, I collected a BMWX640d from Penguin Cars. Probably the best experience of buying a car during my many years of so doing. Rob, Adam and Nic are charming, friendly and have a stock of excelle... Read More
Very glad I bought my Evoque from Penguin Cars. We made an appointment with Adam to view 3 cars, he was really friendly and helpful, put not pushy at all. After purchase the car had a few issues and A... Read More
Excellent communication and customer service. Rob and Adam are very approachable, friendly and helpful to deal with. I have already recommended a friend to go to them.
Rob went above and beyond to accommodate us going to see the car and get us good finance prices. Amazing customer service! Love my new car and would highly recommend Penguin cars
Penguin Cars Limited were great because Their professionalism and level of service was second to none.
The staff at Penguin Cars Limited were good because they contacted me straightaway, kept all their promises, were polite, helpful and fabulous.
I was happy with the service at Penguin Cars Limited because they are value for money the vehicle was what I was looking for and the service from Adam was exceptional.
Penguin Cars Limited were great because Their professionalism and level of service was second to none.
Professional from start to finish. Very friendly team and great communication. Top class operation, would highly recommend.
Adam was really helpful and knowledgeable, no pressure whatsoever. Supportive through the whole purchase process. Would definitely use them again.
The service from Penguin was excellent from start to finish. They followed up on my initial enquiry straight away, sending a detailed video of the car and arranging a seamless delivery within 2 days.... Read More
We would highly recommend Penguin Cars for a vehicle purchase. Robert made our purchase and part exchange easy and hassle free. The Mercedes GLE purchased was like new.
On speaking to Penguin Cars to enquire about the Mercedes CLS I was interested in, I immediatley felt this was a trustworthy company worth making the 100 mile trip to view. On arrival, we were met by... Read More
1st class service from start to finish. Specified the type of car I wanted with essentially items and then just relaxed and waited for my car to be sourced and delivered in top condition.
With so many of us buying cars remotely, it is so important that the experience from start to finish does not create any doubt or worry. I travelled from Ireland to buy my wife's C220 Cabriolet and th... Read More
I want to express my sincere gratitude for the outstanding car buying experience at penguins cars Ltd , Robert and team was very helpful and professional ! Thanks , I will buy next car from you again!... Read More
Overall a very good company to deal with. Robert was pleasant and very informative about the Jaguar F-type that I ended up buying. I would have given them a 5 star rating but having travelled over 170... Read More
5 star ⭐️ service Rob provided a detailed video of the car we agreed a price, Adam picked me up from the station, very happy indeed no pressure no hard sell good relaxed stress free experience and... Read More
Excellent from start to finish, Adam was honest and professional from the start, highly recommended
Easy to get on with, first purchase from them. They are proud of the cars they sell. Quite a high quantity of cars in stock. Helpful in giving advice and options. Non confrontational.
Very professional and friendly service in a relaxed atmosphere. Car was presented in immaculate condition
Service was very good at Penguin cars when I bought an E Class Coupe recently. Rob was a very helpful chap - and dealt with the paperwork for me which I always appreciate. Even had new plates made for... Read More
I feel very confident in recommending 'Penguin Cars' as the first place to look when it comes to a reliable and clean used car. We made our purchase during our first visit. Having found the car on 'Au... Read More
Rob was very pleasant and professional in all aspects during the purchase of our new car. We were made to feel welcome during our visits to the showroom
Really great customer service from both Robert and Adam. As we were buying the car from a distance we had a lot of questions to help us make the decision and nothing was too much trouble, from making... Read More
The service we received from Adam was first class. Nothing was to much trouble he even sent over three videos of the vehicle. This was done for us because we lived 70 miles away!
What a fab team! From our first call to actually meeting Adam, we were so impressed with their friendly, welcoming, professional service without the usual pushy salesman talk. I would most certainly l... Read More
WOW what a top service!! I registered my interest in a car here on Friday morning and within the hour received a phone call from Adam. He was such a pleasure to deal with I drove 2.5 hours the next mo... Read More
It was a pleasure buying a car from yourselves, Adam is a true gentleman and top sales guy. Bought the car as it was automatic for my partner to drive and we’re both over the moon with it. Il be sur... Read More
Excellent service, Rob was really helpful. Local seller to me so test drove and collected the car within the week and it’s exactly as described, no issues!
As in previous dealings, excellent service and vehicle absolutely as described. Very pleased indeed.
“Adam was extremely helpful and accommodating. Fabulous service and would definitely recommend to anyone looking to purchase a car.”
I spoke with Adam, right from our first conversation he was full of honest information and couldn't do enough for me, the vehicle they supplied to me with was above and beyond their description, they... Read More
The very first time I have experienced a Car Salesman that is a genuine person and not the hard sell! Adam was personable, genuine and honest individual to buy from and I wouldn’t hesitate to recomm... Read More
Just traded a BMW 640d Cabriolet in for a Jaguar F-Type. Fantastic service, nothing was too much trouble. These are good honest people, treating customers fairly. Well done. Highly recommended.
They provided me with a professional and friendly service. The condition of the car I purchased was as described and in great condition.
Robert and Adam are both amazing, professional service, great atmosphere and fantastic attitude. I would highly recommend them
Rob is clearly someone who knows his cars. As a fellow petrol-head, I found Rob refreshingly knowledgeable and easy to deal with. Would happily recommend Penguin Cars to friends and family!
Fantastic service from Adam at Penguin Cars. We were purchasing our car remotely due to distance from the garage (East Sussex) and as such it was imperative to us that we trusted Adam in the transacti... Read More
Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.
Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.
Penguin Cars were excellent and really helpful. Nothing was too much trouble, they even removed some dents I wasn't happy with, allowed us to collect the car in the evening and ensured I was happy wit... Read More
Professional and Reliable Excellent and trustworthy. I have just sold a vehicle to Penguin.They were straightforward and true to their word throughout the process.
I found Rob to be very reasonable with negotiation, the car was well prepared and presented. Very trustworthy and not at all pushy.
Adam was brilliant from start to finish. Even drove to Essex to deliver my new car. Great service keep it up!
Excellent customer service Excellent service from from start to finish very welcoming and thorough nothing was to much trouble and took his time going through everything with me
I felt the experience of buyer my Range Rover Evoque was very positive .Both Rob and Adam were very helpful . I dealt with Adam from the original Video which Adam pointed out some minor cosmetic work... Read More
Extremely helpful dealer with some outstanding stock. We bought two excellent cars from them. The process was enjoyable and the deals were fair. If you are looking for a quality used car I would stron... Read More
What a great dealer. Went out of his way to collect a vehicle on a weekend as I could not return the following week. All vehicles were extremely high quality at fantastic prices. I will certainly be g... Read More
Outstanding service from start to finish. No pushyness just simple professiolism. Will be recommending Penguin Cars to family and friends. Thank you Adam love the Evoque.
Outstanding Customer service, with in depth knowledge and a human touch! Really pleased with how we were treated by Penguin Cars Ltd, from Speaking to Rob on the phone regarding the car enquiry to mee... Read More
Knowledgable, helpful, courteous and very efficient. Very competitive and exceptional level of service.
I would certainly recommend Penguin cars. In fact 3 members of my family have all recently bought cars from Rob, and we are all thrilled. He found the extract car for me a VW cabriolet. All that is le... Read More
Great service. They handled my purchase with great efficiency and made the purchase simple and easy. Friendly staff made it all a pleasure.
I would highly recommend them. Both Adam and Rob were extremely helpful and put no pressure on us whatsoever. We were made to feel extremely comfortable and relaxed . The whole experience purchasing o... Read More
I have 15 years in the motor trade industry and have dealt with numerous dealers and dealership. I have to say Rob is one of the most honest, non pushy, genuine guys I've dealt with. Described the A45... Read More
Excellent. Very friendly, and professional. looked well after me and made the process very easy.
10/10 service. Rob and colleagues were super professional and friendly. They accommodated my request to put a deposit down to reserve the car for a viewing 8 days later. The car was in fantastic condi... Read More
Great Experience. Very Clear and Transparent. Business with Adam was a pleasure, Very professional and well presented. Thanks again :)
Would highly recommend. The car we brought was exactly how it was described and Rob and Adam were a pleasure to deal with. We would definitely buy a car from them again.
Brilliant service from start to finish. Robert was an absolute pleasure to deal with. Would definitely buy a car from them again.
Highly rated company. It is rare to find a company that cares about its customers and aftersales service. Adam is a credit to the company and was knowledgeable of the car , always phoned you back when... Read More
Excellent service. Dealing with Adam was a pleasure, was very professional and well presented. Thanks again :)
Rob was a pleasure to deal with. Went to look at the car. Next day decided i liked it and it was on my drive in a few hours. Amazing
I am very pleased with the service provided. I purchased car over the phone and I trusted team with the video sent and description was accurate as per the information given. Very honest and reliable.
I would recommend Rob and Nicola as they provided a very good thorough service. They were not pushy at all with the sale and gave us the time to think it through. The car was in very good condition an... Read More
Would definitely buy another car from Rob and Adam in the future very professional and accommodating.
Thanks to Adam for selling me a stunning audi q5 very pleased would not hesitate buying any car from them very professional set up very well coming and not pushy gave good test drive hand over very ea... Read More
Penguin Cars was a gem of a find. Incredible selection of luxury cars,only decision that was hard was choosing which one to buy. Rob is extremely professional, no hard sell and no pressure to buy. Has... Read More
Best used car experience I've had. Even beats the main dealers. Professional, patient, polite and honest. Had few emails with Adam before driving to view the car I eventually brought. All the emails d... Read More
Professional and friendly service from Rob. I would purchase from Rob again, and am happy to recommend this dealer.
It was very important to find a garage that understood my concerns! The reason for my new purchase was due to my car being stolen. My purchase prior to that was from a dealership that was not credible... Read More
From my initial query by phone to driving off their premises, the service has been top class! Car was priced very competitively and was presented to me upon collection in immaculate condition. It’s... Read More
Rob was able to demonstrate excellent customer service. He was responsive to all matters surrounding the vehicle. Thank you
I would recommend Penguin Cars to anyone, being in the trade myself I understand the importance of outstanding customer service and Adam certainly didn't disappoint on any level. From my initial enqui... Read More
From the first call to Robert we felt assured we would be in capable hands. We arrived the car was exactly as explained , in perfect condition. Robert gave us what we had agreed for our car and we dro... Read More
Care, fairness and attention to detail. Some issues arose after purchase that could not have been anticipated, arising from preparatory work by other parties, and Rob resolved them without fuss nor co... Read More
We are very pleased with the service we received. Adam came to collect car and the money was transferred into our account immediately. Adam was very professional and we would have no hesitation in dea... Read More
I sold my car to Penguin cars, the process was seamless. Rob called on Monday and Adam collected the car on Thursday. Both extremely pleasant to deal with and I would trust them completely if I was se... Read More
Very professional and reliable service. Very quick and reliable service. Big thanks to Adam to make my car delivery very easy and fast.
Excellent service from start to finish, went the extra mile to make buying the car stress free, delivered the car for me which was greatly appreciated.
Robert offers a professional and friendly service. Viewing by appointment only, ensures that customers are not waiting to be seen. No frills, no pressure sales. The company specialises in good example... Read More
Highly recommend Penguin to anyone looking to change their car Great service. Very pleased with car - exactly as described and valeted to new car standards! Good price and took in my vehicle also. Rob... Read More
Well presented car. Rob was quick to respond, honest, and very helpful. Highly recommend
Their level of communication was first class throughout. I was travelling for 3 hours to view the car and Robert supplied a full video talk through before I left home so I could be confident the car w... Read More
Excellent service from Rob no pushy sales tecnique. All good quality stock. Would definitely use again.
Since our first interaction with Robert through to purchasing a Mercedes B class we have received great service. The car and pictures were as described on the website when we went for our viewing. The... Read More
“Upon initial contact Rob was helpful and made an effort to let me see the car I bought out of hours. Discussion over the deal to swap my previous car was constructive and reasonable and timing was... Read More
Amazing service, car in really good condition exactly as described . Robert was super flexible with me. great experience start to finish. wouldn’t hesitate to use PENGUIN ltd again. Thanks Rob
Bought a Audi q 3 nearly a year ago and has been faultless and straight through recent mot with no probs
Rob was amazing. He made to process really smooth. He went above and beyond . The vehicle was as described. I highly recommend Penguin Car Sales Shrewsbury.
Bought a JCW Mini Countryman and right from enquiry to purchase, I couldn't fault Rob. He was extremely helpful with any questions and always came back to me quickly. The car was delivered to me by An... Read More
Positive overall Professional to deal with. Car purchased generally good. Minor niggles, rear wiper blade and wheel inserts needed replacing, but overall pleased with purchase.
A pleasure to deal with, and a hopefully a pleasing result for both parties. Would buy again from them
Quality cars, well presented in a relaxed environment. Robert doesn't try to sell you the vehicle, the standard of the vehicle does that.
Rob was great, selling me a fantastic car at the right price. I hope to go back in the future.
They source the best quality cars. Honest, straightforward. After looking for 9 months I bought from them in an hour. Save yourself the grief and go there first.
Just to say a big thank you to Rob and Andy, for the very professional service they gave me in purchasing my new car. Thank you Penguin cars, will purchase from you again
My experience with Penguin Cars has been great. The Mercedes GLA is everything that Rob said it would be, its a real beauty. Andy delivered it, after a 200 mile journey and arrived at the exact time h... Read More
Excellent service ,great to see a new family business creating success in a difficult market. Keep up the goods work.
“A pleasure to deal with, and a hopefully a pleasing result for both parties. Would buy again from them”
Purchased a Mercedes SL from Robert at Penguin Cars, car was very well presented for our viewing. Robert was easy to deal with, assisted with transfer of manufacturer warranty and even put fuel in the... Read More
What a great car buying experience Penguin Cars provide. Rob is an absolute gentleman and nothing is too much trouble. Quality cars and the presentation is first class. Highly recommended and I look f... Read More
Excellent engagement from initial inquiry through to final purchase. Vehicle description accurate, communication throughout clear, and readily accommodated an engineer inspection of the car prior to p... Read More
Great service from both Andy and Rob, would recommend and Penguin Cars would be my first port of call when next looking to purchase a car. A happy customer.
Bought many many cars over the years and this is one of the best purchasing experiences I have had. Rob was on it from my initial phone call, amazing car and prepared to the highest standard. Great cu... Read More
Very impressed with Penguin Cars Ltd! Excellent experience with high standards of customer service. Rob was great, professional throughout the purchase. Wonderful car!
Picked my Q7 up yesterday It was an absolute pleasure dealing with Rob He’s a true gent He made me an offer for my Ranger over the phone but on arrival he gave me a bit more because of its condition... Read More
This is an excellent service. Robert did everything he could to make my experience as easy as possible. I got exactly what I expected.
The advert was very detailed and precise, the car was beautifully prepared and we quickly came to agreement without any games.
Outstanding service from start to finish. Rob was an absolute gentleman and his cars are immaculate Over the moon with my S5!
Rob and Andy were great, agreeing to meet us on a Saturday and hanging on when we got caught in traffic and were late. The car was as described, very good condition and a great drive, we agreed to pur... Read More
I have never seen such a gentleman in my life. Rob simply was the best business man Ive ever met. I went from another city about 200m away. I didn't have a car and went there with my friend and his mo... Read More
Great car fast service and so easy to deal with Very pleasant experience and all done in double quick time thank you!
Really fast and good service! I looked and bought the car on the same day of seeing it. Car was showroom ready and could be taken away on the same day.
It was a pleasure dealing with Rob to buy my lovely car. His after sales care is excellent too, arranging an FOC fix for a sensor problem at MB Shrewsbury too. I fully recommend Penguin Cars.
Highly recommended Customer service was excellent. Vehicle was immaculate. No haggling,Rob offered a fair price part x. Can highly recommend.
Dealing with Rob is a pleasure, he gave me a decent price on exchange and gave a very helpful guide to my new car’s controls. I have an after sale issue which he is already onto and I have every con... Read More
Genuine car dealer, not like the car supermarkets. Some nice cars there and by the looks of it puts a lot of effort in to sourcing cars.
Rob Was recommended by a friend ,the experience exceeded all my expectations. I did a px on a Porsche boxster , the car was beautifully presented. I couldn't have done any better if I gone to a main d... Read More
Cannot fault my experience with Rob and Penguin Cars. Sold my Mercedes E Class Coupe, very good price, no haggling on price (which is rare in the motoring sector) Gentleman that took the car away was... Read More
Dealing with Rob was really a very good business experience. It was a simple discussion focused on the salient points of my car and what was workable from Penguin Cars side and then also from my side.... Read More
What an amazing way to sell my car. Was introduced to Penguin Cars Limited, spoke to Rob who gave me a BRILLIANT price. Within a week the car was collected and the remaining finance was paid off on my... Read More
They could not do enough for me to make the transaction go through very smoothly, I also could not find one with the spec as high for a very competitive price.
First time I have dealt with Rob and Penguin Cars LTD and customer service was flawless from the moment he made me an offer to the moment the deal was complete. I would highly recommend buying or sell... Read More
Buying a used car can be a trip into the unknown. My experience buying my car was excellent, trustworthy they made sure the car was right. Highly trustworthy and highly recommended. Definitely have co... Read More
Honest, genuine and good communication. Rob was patient and honest. Would definitely buy again.
The whole process of selling my car to Penguin was easy and hassle-free, I can't rate Rob highly enough. The communication was fantastic Much less stressful than selling privately and gave the securit... Read More
Sold a car through Penguin Cars / Robert. The entire process was super easy. Communication was clear, price was fair and agreed upon upfront. Definitely recommend!
Used AUDI
Used BMW
Used FORD
Used JAGUAR
Used LAND ROVER
Used MERCEDES-BENZ
Used MINI
Used VOLKSWAGEN
