Customer Reviews
We bought our Toyota Hilux Invincible from Penguin Cars in October. Great service from start to finish. As requested Rob sent me a detailed video walk... Read More
C Gray
Car in excellent condition and very happy with overall service. My only concern was lack of petrol in car. Had to search the town to find service stat... Read More
Anonymous
After a long 3 hour + drive i was blown away by how helpful and accommodating Adam was at Penguin Cars and also after test driving my new car that i p... Read More
R Reid
Great service from start to finish, Rob was very understanding as we asked if we visit again to carry out another road test. Penguins Cars has a frien... Read More
T Skillings
Amazing, everything was dealt with smoothly. I would 100% recommend Penguin Cars Limited... Read More
Anonymous
“ I'd recommend Penguin Cars Limited because they were pleasant to deal with, car was in good condition. ”... Read More
M Bird
“ I found the whole buying experience excellent. It was a distance purchase and the sales person did great and very honest walk around videos. Reall... Read More
A Barker
“ I'd endorse Penguin Cars Limited because from first contact I was provided with an efficient and courteous service, providing customer satisfactio... Read More
N Yeo
September 27 th 2024 highly recommend penguin cars !! Excellent service , friendly no pushy sales like we’ve had from other car dealers ! Adam was s... Read More
Jo And James Hutchison
Highly recommend penguin car sales , the whole process was so quick and easy and Adam even showed us all we needed to know about the controls of the c... Read More
Jo And James Hutchison
Mainly dealt with Adam and briefly met Rob. Excellent service from start to finish. Nothing too much effort. Sent pics/videos before I travelled up. G... Read More
L Richards
The service was first rate, no pushy selling although they don’t need to with the quality of the cars. Rob was professional throughout taking time t... Read More
Anonymous
Helpful with information about the car. No issues with when I could look at the car or pick it up. Good options and assistance with setting up the war... Read More
J Price
What a fantastic service from Penguin cars. Highly recommend the team and both Adam and Rob were on hand to help. Not once did I call and did not get... Read More
C Evans
Very professional business, excellent personal attention and an exceptional choice of good quality, well priced vehicles. Delighted with my purchase o... Read More
Mrs Busby
Very polite and professional. Very good quality cars. Rob is a lovely guy. No pressure or hard sell. The cars sell themselves. All issues explained. I... Read More
Anonymous
Penguin Cars Limited staff were good because from my very first phone call Rob and all other staff were couldn't have been more helpful and profession... Read More
S Haimes
My wife and I recently bought a classic Morgan sports car from Penguin. Adam and Rob were great to do business with. Adam spent lots of time with us s... Read More
A Beese
I was pleased with Penguin Cars Limited and would recommend them because great cars, nice people and super service.... Read More
Anonymous
Highly recommend Rob and the team. Not only did they make the buying process seamless and smooth, they also helped secure finance for me. They also we... Read More
J Kinsey
Brilliant service, smooth and a happy customer. Friendly service and perfect communication. Cheers a whole lots.... Read More
J Evans
All round great experience with Penguin Cars, from the initial online chat enquiry I made, through to the attentive service I received from both Adam... Read More
Anonymous
Rob was very helpful from start to finish. Car as exactly as described and we are very happy with our purchase.... Read More
Anonymous
Having purchased quite a few cars in recent years and received varying degrees of service, it was a delight to deal with Adam and Rob at Penguin Cars.... Read More
L McFall
Penguin Cars Limited were great because they kept me informed all the way they are a very professional company and i would highly recommend them to al... Read More
P Gunner
I'd definitely recommend Penguin Cars Limited to friends and family because the service we received was exemplary.... Read More
L Mc Fall
“ The staff at Penguin Cars Limited were good because there was no, “hard sales” pitch and the sales chap was very informed about his subject an... Read More
J Collier
Adam and Rob were exceptional in dealing with me, bought my AUDI Q7 from them, after having a bad taste with a different dealership, they took their t... Read More
T Abiodun
Approachable helpful quality cars a good experience and no problem when you ask a question after purchasing the vehicle.... Read More
Anonymous
The staff at Penguin Cars Limited were good because friendly, not pushy and knowledgeable.... Read More
K Galliers
From the initial phone call with Rob to finally picking up the car. Everything has been perfect. Rob was great and walking me through the car and givi... Read More
S Bonds
Friendly, helpful and efficient. They were supportive throughout the full buying experience. Then the car is exactly as described. I'm very happy with... Read More
P Bashford
Fantastic Service When I discovered a car I liked on auto trader I had a look at the google reviews and was shocked the lowest review these guys had w... Read More
Jay
I cannot recommend Rob and Adam enough. I travelled down from Scotland to collect a C class cabriolet. I was very early and the car wasn’t quite rea... Read More
Claire W
I was very impressed with the service I received at Penguin Cars. The quality of all their cars was excellent and the BMWX6 that I purchased was shown... Read More
Anonymous
Yesterday, I collected a BMWX640d from Penguin Cars. Probably the best experience of buying a car during my many years of so doing. Rob, Adam and Nic... Read More
Anonymous
Very glad I bought my Evoque from Penguin Cars. We made an appointment with Adam to view 3 cars, he was really friendly and helpful, put not pushy at... Read More
Margaret
Excellent communication and customer service. Rob and Adam are very approachable, friendly and helpful to deal with. I have already recommended a frie... Read More
I Hale
Rob went above and beyond to accommodate us going to see the car and get us good finance prices. Amazing customer service! Love my new car and would h... Read More
J Byrom
Penguin Cars Limited were great because Their professionalism and level of service was second to none.... Read More
Anonymous
The staff at Penguin Cars Limited were good because they contacted me straightaway, kept all their promises, were polite, helpful and fabulous.... Read More
Anonymous
Penguin Cars Limited were great because the car was excellent and they were very helpful... Read More
N Morgan
I was happy with the service at Penguin Cars Limited because they are value for money the vehicle was what I was looking for and the service from Adam... Read More
A Steel
Penguin Cars Limited were great because Their professionalism and level of service was second to none.... Read More
Anonymous
Professional from start to finish. Very friendly team and great communication. Top class operation, would highly recommend.... Read More
D Bean
Adam was really helpful and knowledgeable, no pressure whatsoever. Supportive through the whole purchase process. Would definitely use them again.... Read More
Mr Connell
The service from Penguin was excellent from start to finish. They followed up on my initial enquiry straight away, sending a detailed video of the car... Read More
Anonymous
We would highly recommend Penguin Cars for a vehicle purchase. Robert made our purchase and part exchange easy and hassle free. The Mercedes GLE purch... Read More
Anonymous
On speaking to Penguin Cars to enquire about the Mercedes CLS I was interested in, I immediatley felt this was a trustworthy company worth making the... Read More
M Pillinger
1st class service from start to finish. Specified the type of car I wanted with essentially items and then just relaxed and waited for my car to be so... Read More
A Nicholas
With so many of us buying cars remotely, it is so important that the experience from start to finish does not create any doubt or worry. I travelled f... Read More
G Cox
I want to express my sincere gratitude for the outstanding car buying experience at penguins cars Ltd , Robert and team was very helpful and professio... Read More
Giovanni Scianatico
Overall a very good company to deal with. Robert was pleasant and very informative about the Jaguar F-type that I ended up buying. I would have given... Read More
Anonymous
5 star ⭐️ service Rob provided a detailed video of the car we agreed a price, Adam picked me up from the station, very happy indeed no pressure no... Read More
M Blakewell
Rob is very efficient and helpful and a man of his word. I was delighted with the deal.... Read More
N Morgan
Excellent from start to finish, Adam was honest and professional from the start, highly recommended... Read More
J Lewis
Easy to get on with, first purchase from them. They are proud of the cars they sell. Quite a high quantity of cars in stock. Helpful in giving advice... Read More
Anonymous
Very professional and friendly service in a relaxed atmosphere. Car was presented in immaculate condition... Read More
Anonymous
Service was very good at Penguin cars when I bought an E Class Coupe recently. Rob was a very helpful chap - and dealt with the paperwork for me which... Read More
M Moran
I feel very confident in recommending 'Penguin Cars' as the first place to look when it comes to a reliable and clean used car. We made our purchase d... Read More
J Oswald
Rob was very pleasant and professional in all aspects during the purchase of our new car. We were made to feel welcome during our visits to the showro... Read More
M Roberts
Really great customer service from both Robert and Adam. As we were buying the car from a distance we had a lot of questions to help us make the decis... Read More
Anonymous
The service we received from Adam was first class. Nothing was to much trouble he even sent over three videos of the vehicle. This was done for us bec... Read More
P Whyatt
What a fab team! From our first call to actually meeting Adam, we were so impressed with their friendly, welcoming, professional service without the u... Read More
R Despard
WOW what a top service!! I registered my interest in a car here on Friday morning and within the hour received a phone call from Adam. He was such a p... Read More
Mr C Addiscott
It was a pleasure buying a car from yourselves, Adam is a true gentleman and top sales guy. Bought the car as it was automatic for my partner to drive... Read More
Anonymous
Excellent service, Rob was really helpful. Local seller to me so test drove and collected the car within the week and it’s exactly as described, no... Read More
Anonymous
As in previous dealings, excellent service and vehicle absolutely as described. Very pleased indeed.... Read More
Mr D Davies
“Adam was extremely helpful and accommodating. Fabulous service and would definitely recommend to anyone looking to purchase a car.”... Read More
Anonymous
I spoke with Adam, right from our first conversation he was full of honest information and couldn't do enough for me, the vehicle they supplied to me... Read More
D Anthony
The very first time I have experienced a Car Salesman that is a genuine person and not the hard sell! Adam was personable, genuine and honest individu... Read More
L Corbett
Just traded a BMW 640d Cabriolet in for a Jaguar F-Type. Fantastic service, nothing was too much trouble. These are good honest people, treating custo... Read More
Steve Hardwick
They provided me with a professional and friendly service. The condition of the car I purchased was as described and in great condition.... Read More
Anonymous
Robert and Adam are both amazing, professional service, great atmosphere and fantastic attitude. I would highly recommend them... Read More
Mr R Jarkiewicz
Rob is clearly someone who knows his cars. As a fellow petrol-head, I found Rob refreshingly knowledgeable and easy to deal with. Would happily recomm... Read More
Mr M Macleod
Fantastic service from Adam at Penguin Cars. We were purchasing our car remotely due to distance from the garage (East Sussex) and as such it was impe... Read More
A Barron
Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.... Read More
Mr R Evans
Excellent service from start to finish, really pleased with the car and with the valuation of my part exchange.... Read More
Mr R Evans
Penguin Cars were excellent and really helpful. Nothing was too much trouble, they even removed some dents I wasn't happy with, allowed us to collect... Read More
Y Phillips
Professional and Reliable Excellent and trustworthy. I have just sold a vehicle to Penguin.They were straightforward and true to their word throughout... Read More
Anonymous
I found Rob to be very reasonable with negotiation, the car was well prepared and presented. Very trustworthy and not at all pushy.... Read More
Mr D Linforth
Adam was brilliant from start to finish. Even drove to Essex to deliver my new car. Great service keep it up!... Read More
Anonymous
Excellent customer service Excellent service from from start to finish very welcoming and thorough nothing was to much trouble and took his time going... Read More
Mr D Jones
I felt the experience of buyer my Range Rover Evoque was very positive .Both Rob and Adam were very helpful . I dealt with Adam from the original Vide... Read More
Mr P Jones
Excellent service. Even made up plates for my private reg ready for me upon collection.... Read More
Anonymous
Extremely helpful dealer with some outstanding stock. We bought two excellent cars from them. The process was enjoyable and the deals were fair. If yo... Read More
Mr D Fletcher
What a great dealer. Went out of his way to collect a vehicle on a weekend as I could not return the following week. All vehicles were extremely high... Read More
Anonymous
Outstanding service from start to finish. No pushyness just simple professiolism. Will be recommending Penguin Cars to family and friends. Thank you A... Read More
Kaz Owen
Outstanding Customer service, with in depth knowledge and a human touch! Really pleased with how we were treated by Penguin Cars Ltd, from Speaking to... Read More
Miss Kaur
Knowledgable, helpful, courteous and very efficient. Very competitive and exceptional level of service.... Read More
Anonymous
I would certainly recommend Penguin cars. In fact 3 members of my family have all recently bought cars from Rob, and we are all thrilled. He found the... Read More
S Bailey
Great service. They handled my purchase with great efficiency and made the purchase simple and easy. Friendly staff made it all a pleasure.... Read More
B Garrard
I would highly recommend them. Both Adam and Rob were extremely helpful and put no pressure on us whatsoever. We were made to feel extremely comfortab... Read More
A Perkins
I have 15 years in the motor trade industry and have dealt with numerous dealers and dealership. I have to say Rob is one of the most honest, non push... Read More
Mr J Human
Excellent. Very friendly, and professional. looked well after me and made the process very easy.... Read More
Mr Z Awad
10/10 service. Rob and colleagues were super professional and friendly. They accommodated my request to put a deposit down to reserve the car for a vi... Read More
T Aruede
Great Experience. Very Clear and Transparent. Business with Adam was a pleasure, Very professional and well presented. Thanks again :)... Read More
Mr Pennick
Would highly recommend. The car we brought was exactly how it was described and Rob and Adam were a pleasure to deal with. We would definitely buy a c... Read More
Mr D Keeling
Brilliant service from start to finish. Robert was an absolute pleasure to deal with. Would definitely buy a car from them again.... Read More
Mr N Davies
Highly rated company. It is rare to find a company that cares about its customers and aftersales service. Adam is a credit to the company and was know... Read More
Mr I Bateman
Excellent service. Dealing with Adam was a pleasure, was very professional and well presented. Thanks again :)... Read More
Mr B Pennick
Rob was a pleasure to deal with. Went to look at the car. Next day decided i liked it and it was on my drive in a few hours. Amazing... Read More
Mr G Marmion
I am very pleased with the service provided. I purchased car over the phone and I trusted team with the video sent and description was accurate as per... Read More
Mr Y Singh
I would recommend Rob and Nicola as they provided a very good thorough service. They were not pushy at all with the sale and gave us the time to think... Read More
H Dhaliwal
Would definitely buy another car from Rob and Adam in the future very professional and accommodating.... Read More
Mr L Haywood
Thanks to Adam for selling me a stunning audi q5 very pleased would not hesitate buying any car from them very professional set up very well coming an... Read More
Barry
Penguin Cars was a gem of a find. Incredible selection of luxury cars,only decision that was hard was choosing which one to buy. Rob is extremely prof... Read More
Julia
Best used car experience I've had. Even beats the main dealers. Professional, patient, polite and honest. Had few emails with Adam before driving to v... Read More
Anonymous
Professional and friendly service from Rob. I would purchase from Rob again, and am happy to recommend this dealer.... Read More
Mr H Edwards
It was very important to find a garage that understood my concerns! The reason for my new purchase was due to my car being stolen. My purchase prior t... Read More
S Howland
From my initial query by phone to driving off their premises, the service has been top class! Car was priced very competitively and was presented to m... Read More
Mr M Cupid
Rob was able to demonstrate excellent customer service. He was responsive to all matters surrounding the vehicle. Thank you... Read More
N Dawkins
I would recommend Penguin Cars to anyone, being in the trade myself I understand the importance of outstanding customer service and Adam certainly did... Read More
Mr M Bradbury
From the first call to Robert we felt assured we would be in capable hands. We arrived the car was exactly as explained , in perfect condition. Robert... Read More
Andrew Fowler
Care, fairness and attention to detail. Some issues arose after purchase that could not have been anticipated, arising from preparatory work by other... Read More
Mr J Martin
We are very pleased with the service we received. Adam came to collect car and the money was transferred into our account immediately. Adam was very p... Read More
Mr A Mayes
I sold my car to Penguin cars, the process was seamless. Rob called on Monday and Adam collected the car on Thursday. Both extremely pleasant to deal... Read More
Scott Cameron
Very professional and reliable service. Very quick and reliable service. Big thanks to Adam to make my car delivery very easy and fast.... Read More
Mr J Chouhan
Excellent service from start to finish, went the extra mile to make buying the car stress free, delivered the car for me which was greatly appreciated... Read More
Mr P Kennedy
Robert offers a professional and friendly service. Viewing by appointment only, ensures that customers are not waiting to be seen. No frills, no press... Read More
Mr M Avraam
Highly recommend Penguin to anyone looking to change their car Great service. Very pleased with car - exactly as described and valeted to new car stan... Read More
Mr R Cooke
Well presented car. Rob was quick to respond, honest, and very helpful. Highly recommend... Read More
Mr O Slaney
Their level of communication was first class throughout. I was travelling for 3 hours to view the car and Robert supplied a full video talk through be... Read More
Mr J Beckett
Excellent service from Rob no pushy sales tecnique. All good quality stock. Would definitely use again.... Read More
Anonymous
Since our first interaction with Robert through to purchasing a Mercedes B class we have received great service. The car and pictures were as describe... Read More
Mr N Dalwadi
“Upon initial contact Rob was helpful and made an effort to let me see the car I bought out of hours. Discussion over the deal to swap my previous c... Read More
Mr J Martin
Amazing service, car in really good condition exactly as described . Robert was super flexible with me. great experience start to finish. wouldn’t h... Read More
H Soussi
Bought a Audi q 3 nearly a year ago and has been faultless and straight through recent mot with no probs... Read More
Craig Evans
Rob was amazing. He made to process really smooth. He went above and beyond . The vehicle was as described. I highly recommend Penguin Car Sales Shrew... Read More
Kevin And Mary
Bought a JCW Mini Countryman and right from enquiry to purchase, I couldn't fault Rob. He was extremely helpful with any questions and always came bac... Read More
Sue Clark
Positive overall Professional to deal with. Car purchased generally good. Minor niggles, rear wiper blade and wheel inserts needed replacing, but over... Read More
Anonymous
A pleasure to deal with, and a hopefully a pleasing result for both parties. Would buy again from them... Read More
Mr B Hollister
Quality cars, well presented in a relaxed environment. Robert doesn't try to sell you the vehicle, the standard of the vehicle does that.... Read More
Anonymous
Rob was great, selling me a fantastic car at the right price. I hope to go back in the future.... Read More
R Watkins
They source the best quality cars. Honest, straightforward. After looking for 9 months I bought from them in an hour. Save yourself the grief and go t... Read More
Mr A Plant
Just to say a big thank you to Rob and Andy, for the very professional service they gave me in purchasing my new car. Thank you Penguin cars, will pur... Read More
Ian Swindell
My experience with Penguin Cars has been great. The Mercedes GLA is everything that Rob said it would be, its a real beauty. Andy delivered it, after... Read More
Kim Holland
Excellent service ,great to see a new family business creating success in a difficult market. Keep up the goods work.... Read More
Anonymous
Excellent professional friendly and good value on my part ex , thoroughly recommend.... Read More
Kevin Mason
“A pleasure to deal with, and a hopefully a pleasing result for both parties. Would buy again from them”... Read More
Anonymous
Purchased a Mercedes SL from Robert at Penguin Cars, car was very well presented for our viewing. Robert was easy to deal with, assisted with transfer... Read More
Anonymous
What a great car buying experience Penguin Cars provide. Rob is an absolute gentleman and nothing is too much trouble. Quality cars and the presentati... Read More
Mr P Hawkridge
Excellent engagement from initial inquiry through to final purchase. Vehicle description accurate, communication throughout clear, and readily accommo... Read More
Mr B Christie
Great service from both Andy and Rob, would recommend and Penguin Cars would be my first port of call when next looking to purchase a car. A happy cus... Read More
Mr M Jones
Bought many many cars over the years and this is one of the best purchasing experiences I have had. Rob was on it from my initial phone call, amazing... Read More
Ian Watson
Very impressed with Penguin Cars Ltd! Excellent experience with high standards of customer service. Rob was great, professional throughout the purchas... Read More
Mr D Rycroft
Picked my Q7 up yesterday It was an absolute pleasure dealing with Rob He’s a true gent He made me an offer for my Ranger over the phone but on arri... Read More
Mick Wheeler
This is an excellent service. Robert did everything he could to make my experience as easy as possible. I got exactly what I expected.... Read More
Anonymous
The advert was very detailed and precise, the car was beautifully prepared and we quickly came to agreement without any games.... Read More
Anonymous
Outstanding service from start to finish. Rob was an absolute gentleman and his cars are immaculate Over the moon with my S5!... Read More
Mr Luke Thomas O'neil
Rob and Andy were great, agreeing to meet us on a Saturday and hanging on when we got caught in traffic and were late. The car was as described, very... Read More
I have never seen such a gentleman in my life. Rob simply was the best business man Ive ever met. I went from another city about 200m away. I didn't h... Read More
F Bazyar-koozaki
Great car fast service and so easy to deal with Very pleasant experience and all done in double quick time thank you!... Read More
M Hague
Really fast and good service! I looked and bought the car on the same day of seeing it. Car was showroom ready and could be taken away on the same day... Read More
H Ngu
Brilliant service, great communication and fast collection of my new car. Thank you again Rob.... Read More
It was a pleasure dealing with Rob to buy my lovely car. His after sales care is excellent too, arranging an FOC fix for a sensor problem at MB Shrews... Read More
Mr M Malone
Highly recommended Customer service was excellent. Vehicle was immaculate. No haggling,Rob offered a fair price part x. Can highly recommend.... Read More
Mr R Gabriel
Really helpful husband and wife team. We were well looked after. Highly recommended... Read More
Mrs J Shuker
Dealing with Rob is a pleasure, he gave me a decent price on exchange and gave a very helpful guide to my new car’s controls. I have an after sale i... Read More
Mr M Malone
Genuine car dealer, not like the car supermarkets. Some nice cars there and by the looks of it puts a lot of effort in to sourcing cars.... Read More
Mr S Harris
Rob Was recommended by a friend ,the experience exceeded all my expectations. I did a px on a Porsche boxster , the car was beautifully presented. I c... Read More
Mr T Brookes
Cannot fault my experience with Rob and Penguin Cars. Sold my Mercedes E Class Coupe, very good price, no haggling on price (which is rare in the moto... Read More
Mr M Stewart
Dealing with Rob was really a very good business experience. It was a simple discussion focused on the salient points of my car and what was workable... Read More
Mr M Cooper
What an amazing way to sell my car. Was introduced to Penguin Cars Limited, spoke to Rob who gave me a BRILLIANT price. Within a week the car was coll... Read More
Mr J Patel
They could not do enough for me to make the transaction go through very smoothly, I also could not find one with the spec as high for a very competiti... Read More
Mr A Jones
First time I have dealt with Rob and Penguin Cars LTD and customer service was flawless from the moment he made me an offer to the moment the deal was... Read More
Mr W Charlesworth
Buying a used car can be a trip into the unknown. My experience buying my car was excellent, trustworthy they made sure the car was right. Highly trus... Read More
Mr J Walker
Honest, genuine and good communication. Rob was patient and honest. Would definitely buy again.... Read More
Mr G Lythgoe
The whole process of selling my car to Penguin was easy and hassle-free, I can't rate Rob highly enough. The communication was fantastic Much less str... Read More
Seoud Bemath
Sold a car through Penguin Cars / Robert. The entire process was super easy. Communication was clear, price was fair and agreed upon upfront. Definite... Read More
Kevin Cadman
Great car, very good price, and excellent no hassle service - thanks very much Rob. Highly recommend.... Read More
Richard Cooke
Contact Details
Unit 9Henry Close
Battlefield Enterprise Park
Shrewsbury
Shropshire
SY1 3TJ 01743 291900 sales@penguincars.co.uk